Organisation directory

Researched employer guide · Corporate & resources · Australia

Executive Assistant careers at Commonwealth Bank

Commonwealth Bank is Australia’s largest customer bank. Executive support roles can sit in retail and business banking, institutional banking, risk, technology, operations or group functions, each with a different rhythm and risk profile.

Written and reviewed by Kristy McLeodLast reviewed 24 September 2026Report a correction

Employer reality

Scale, footprint and leadership context

Its 2025 annual report recorded $10.1 billion statutory net profit, more than 800,000 shareholders and an 85% employee engagement index.

National customer and branch presence with major corporate offices, including Sydney. Group roles can coordinate interstate and international stakeholders.

The executive agenda combines customer outcomes, technology and AI, operational resilience, regulation, fraud prevention and conduct. Meetings and papers often need clear ownership and a robust approval trail.

Current strategic context

What senior leaders are likely organising around

Building tomorrow’s bank through technology and AI

Simpler, safer and better banking

Customer protection, cyber security, privacy and data management

Supporting Australia’s future economy and energy transition

These themes come from official reporting. They help you ask better questions; they do not prove the scope of a particular vacancy.

Inside the executive office

What the work may really feel like

A high-performing EA must be commercially aware and risk-literate. The role is likely to reward anticipation, concise communication and confidence with senior internal and regulatory stakeholders.

Likely work patterns

  • Group executive and leadership-team cadence
  • Board, risk and governance paper logistics
  • Customer, regulator and partner engagements
  • Travel, town halls and strategy events
  • Confidential people, conduct and organisational matters

Offices worth monitoring

  • Retail, business and institutional banking executives
  • Technology, operations and transformation
  • Risk, legal, compliance and financial crime
  • People, corporate affairs and strategy

The upside

Why the environment may appeal

  • Large internal market with varied executive functions
  • Exposure to major technology and transformation programs
  • Strong brand and structured professional development

The pressure points

What to test before accepting

  • Fast pace with high standards and regulatory scrutiny
  • Different business units can have very different cultures
  • Package, bonus, level and flexibility need careful comparison

Application strategy

The evidence this employer context rewards

Connect your examples to customer, risk and commercial outcomes. Show judgement: what you escalated, what you protected, how you prepared a leader and what improved because you acted early.

Research method: official annual reports, corporate plans, leadership structures and career pages were reviewed first. Vacancy-level claims must still be checked against the live advertisement. See our research methodology and corrections process.